1. Information We Collect
When you visit our Website or use our Services, we may collect both personal and non-personal information. Personal information may include your name, email address, phone number, company name, billing information, and any other details you provide when contacting us or entering into a service agreement. Non-personal information includes browser type, device type, IP address, operating system, and browsing behavior on our Website. We collect this information to improve your experience, enhance the functionality of our Website, and ensure efficient delivery of our Services.
2. How We Collect Information
We collect information directly when you fill out forms on our Website, request a quote, subscribe to our newsletter, or communicate with us via email or phone. Information may also be gathered when you purchase or sign up for our Services. In addition, we use automated technologies such as cookies, log files, and analytics tools to collect non-personal information about how visitors interact with our Website. Cookies help us remember user preferences, track performance, and deliver a more personalized browsing experience.
3. Use of Collected Information
The information we collect is used to provide and improve our Services. Specifically, we may use your information to communicate with you, respond to inquiries, process transactions, deliver projects, provide customer support, and send important updates related to your projects or our policies. We may also use your personal information for marketing purposes such as sending promotional emails or newsletters, but only if you have given us explicit consent. Non-personal information may be used for analytics, improving our Website, and understanding how users engage with our Services.
4. Data Sharing and Disclosure
A1PQS does not sell, rent, or trade your personal information to third parties. However, we may share information with trusted third-party service providers who assist us in delivering our Services, such as payment processors, hosting providers, or email marketing platforms. These third parties are bound by confidentiality agreements and are not permitted to use your information for purposes other than providing contracted services. We may also disclose information if required by law, legal process, or to protect the safety, rights, or property of A1PQS, our clients, or the public.
5. Data Security
We take the security of your personal information very seriously. A1PQS implements industry-standard measures to safeguard your data, including encryption, firewalls, secure servers, and access controls. While we strive to protect your data, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security. By using our Services, you acknowledge and accept this limitation.
6. Data Retention
We retain personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, or enforce our agreements. Once your information is no longer needed, we securely delete or anonymize it to prevent unauthorized use.
7. Cookies and Tracking Technologies
Our Website uses cookies and similar technologies to enhance user experience and track usage. Cookies are small files stored on your device that help us remember preferences, measure website performance, and improve our Services. You may choose to disable cookies in your browser settings, but doing so may limit certain features or functionality of our Website. Third-party analytics tools, such as Google Analytics, may also be used to track and analyze website traffic.
8. Marketing Communications
We may use your personal information to send you promotional offers, newsletters, or updates about our Services. You have the right to opt out of these communications at any time by clicking the unsubscribe link in our emails or contacting us directly. Please note that even if you opt out of marketing emails, we may still send you important service-related communications.
9. Your Rights Under U.S. Law
As a resident of the United States, you have certain rights regarding your personal information. You may request access to the personal data we hold about you, ask us to correct inaccurate information, or request deletion of your data. Depending on your state, additional rights may apply, such as the right to opt out of the sale of personal information under the California Consumer Privacy Act (CCPA). To exercise any of these rights, please contact us using the details provided below.
10. Children’s Privacy
Our Services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete that information immediately.
11. Third-Party Links
Our Website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of external websites. We encourage you to review the privacy policies of those websites before sharing any personal information.
12. International Data Transfers
Although A1PQS is based in the United States, some of our third-party service providers may be located in other countries. By using our Services, you consent to the transfer of your information to countries outside your place of residence, which may have different data protection laws. We ensure that such transfers are conducted in compliance with applicable U.S. and international data protection standards.
13. Changes to This Privacy Policy
We may update or modify this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any updates will be posted on this page with a revised “Last Updated” date. We encourage you to review this Privacy Policy periodically to stay informed about how we handle your information. Your continued use of our Website or Services after changes are posted constitutes your acceptance of the updated policy.
14. Governing Law
This Privacy Policy is governed by the laws of the State of Illinois, United States of America. Any disputes relating to this Policy shall be subject to the exclusive jurisdiction of the courts in Kane County, Illinois, USA.